TERMS AND CONDITIONS
Liverpool Renovations Ltd
1. Introduction
These Terms and Conditions govern your use of this website and the services provided by Liverpool Renovations Ltd (“we”, “us”, “our”). By accessing this website or engaging our services, you agree to be bound by these terms.
If you do not agree with these terms, please do not use our website or services.
2. Company Information
Liverpool Renovations Ltd is a company registered in England and Wales.
Company number: 16542184
Registered office:
C/O Stuart McBain Ltd (Accountants)
Unit 14 Tower Street
Brunswick Business Park
Liverpool
England
L3 4BJ
United Kingdom
Email: liverpool.renovationsltd@outlook.com
Phone: 07557440475
3. Services
We provide renovation and construction services, including but not limited to:
- Home improvements
- Extensions
- Refurbishments
- General building work
- Garden renovations, including landscaping, patios, decking, fencing, and outdoor structures
All services are subject to availability. Work will only commence after acceptance of a written quotation and receipt of a deposit.
4. Quotations, Contracts & Deposits
- All quotations are valid for 30 days unless stated otherwise.
- A contract is formed only once a quotation has been accepted in writing and a deposit has been paid.
- Deposits are non-refundable once work has commenced or materials have been purchased.
- Any changes to project scope must be agreed in writing and may result in revised charges.
5. Payment Terms
- Payment terms are outlined in your contract or invoice.
- Late payments may incur interest under the Late Payment of Commercial Debts (Interest) Act 1998.
- We reserve the right to suspend work if payments are not made as agreed.
6. Variations & Materials
- Any additional work outside the original quotation will be charged separately and must be agreed in writing.
- Materials specified in quotations may be substituted if unavailable; costs will be passed on.
- Clients are responsible for providing access to the property for delivery and storage of materials.
7. Delays & Force Majeure
We are not liable for delays caused by:
- Weather conditions
- Supplier or labour shortages
- Access issues or unforeseen site conditions
Reasonable extensions to the project timeline will be communicated.
8. Consumer Cancellation Rights
- Consumers have the right to cancel within 14 days of signing the contract unless work has started with consent.
- Deposits may be retained if cancellation occurs after work has begun or materials purchased, in line with the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013.
9. Complaints
Any complaint must first be raised directly with Liverpool Renovations Ltd to allow us the opportunity to investigate and resolve the matter.
Contact:
Email: liverpool.renovationsltd@outlook.com
Phone: 07557440475
We aim to respond within 14 days and resolve issues promptly before any further action is taken.
10. Liability
We carry out services with reasonable care and skill in accordance with the Consumer Rights Act 2015.
We are not liable for:
- Pre-existing issues of any kind not identified prior to work, including but not limited to structural, electrical, plumbing, or hidden defects
- Delays outside our control (e.g., weather, supply shortages, or access issues)
Our total liability shall not exceed the contract value, except where prohibited by law.
11. Website Use
- Content on this website is for general information only.
- We do not guarantee that the website will always be available or error-free.
- Users must not misuse the website (e.g., introduce viruses or attempt unauthorised access).
12. Data Protection & Privacy
We process personal data in accordance with UK GDPR and the Data Protection Act 2018.
For more information, please see our Privacy Policy.
13. Cookies
This website may use cookies to improve user experience.
By using the site, you consent to our use of cookies as described in our Cookie Policy.
14. Health & Safety
We comply with all relevant UK health and safety legislation, including the Health and Safety at Work etc. Act 1974.
Clients must ensure a safe working environment and inform us of any known hazards.
15. Changes to Terms
We reserve the right to update these Terms and Conditions at any time. Changes will be posted on this page.
16. Governing Law
These Terms and Conditions are governed by the laws of England and Wales.
All disputes are subject to the exclusive jurisdiction of the courts of England and Wales.
17. Contact Us
Liverpool Renovations Ltd
C/O Stuart McBain Ltd (Accountants)
Unit 14 Tower Street
Brunswick Business Park
Liverpool
England
L3 4BJ
United Kingdom
Email: liverpool.renovationsltd@outlook.com
Phone: 07557440475